Take Your Customer Service Prowess to the next levep
Are you looking to enhance your customer service skills and take your career to the next level? Integrated Staffing & Training Limited provides professional customer service training that equips you with the knowledge and skills to deliver exceptional customer service.
Our Customer Service Training is designed to equip participants with the knowledge and skills needed to deliver excellent customer service. The training covers topics such as communication skills, handling customer complaints, and building customer relationships. Through interactive sessions, practical exercises, and case studies, participants will learn how to create a positive customer experience that drives customer loyalty and retention.
Our training program covers the following topics:
Understanding customer needs and expectations
Communication skills for customer service
Conflict resolution and problem-solving
Building rapport and trust with customers
Time management and prioritization
Customer retention and loyalty
Dealing with difficult customers
Duration: 5 days Time: 9:00 AM to 4:00 PM Cost: KES 15,000 per participant Venue: Aly's Centre, Muthithi Road, Westlands, Nairobi Other details: Lunch and refreshments provided, course materials included
At Integrated Staffing & Training Limited, we are committed to delivering quality training that meets the needs of our clients. Contact us today to learn more about our training courses and how we can help you achieve your career goals.
Integrated Staffing and Training Limited is a Human Resources management company that provides a comprehensive range of Human Resources Solutions to businesses. We function as the nucleus of a multidisciplinary team of Human Resources specialists, and we pride ourselves on our dynamic organization, which excels in consulting and training, and our ability to deliver results.